Our operators follow strict COVID-19 guidelines.

Our operators follow strict COVID-19 guidelines.

Frequently Asked Questions

We want to reassure everyone, at this challenging time, that we are doing all we can to protect the health of our customers, employees and franchisees. As well as customer service, this is our top priority and will continue to remain so. 

What we are doing
    •    We are in constant contact with our employees and franchisees, updating them on the latest advice from the health authorities and ensuring that they are following the guidelines and keeping themselves and our customers safe.
    •    Our franchisees are cleaning their hands before and after completing all work.
    •    Our franchisees will wear new disposable gloves and dispose of them when they have finished repairing your windshield.  
    •    We are following social distancing measures to reduce interaction between the franchisee and customer.
    •    Our process is completely paperless, and you do not need to sign the franchisees mobile device as we will sign on your behalf, with your consent.
    •    There is no need to pay by cash as we have an online payment system.

 •    If you, or anyone in your household, are self-isolating, you can still contact us and we will be happy to do your repairs once your self-isolation period has ended.
    •    If we are scheduled to do your repairs and you, or anyone in your household has a temperature or a cough, please let us know and we will rearrange your visit once the 14-day isolation period has safely ended.
    •    Please do not be offended when our technician does not shake your hand.
During these difficult and unsettling times, we want to cause as little disruption as possible, while ensuring the health and safety of our employees, franchisees, customers and society in general. Thank you for continuing to trust us to look after your vehicle and trusting us to take all necessary steps to reduce risk.

Many drivers assume that coverage for repairing their auto glass is automatically included in their insurance policy. This is usually the case for comprehensively covered policies and using your insurance to cover costs will only attract the deductible you had opted for.

Additionally, because auto glass claims do not count as an “at-fault” claim, the work we complete should have zero effect on your insurance premiums.

For your convenience, we also accept credit/debit card or cash payments, if you choose not to use your insurance company to pay for your repairs.

Not whatsoever, insurance companies view all auto glass work as no-fault claims.

All Optic-Kleer Franchisees undergo full certified training, both company and manufacture and work to AGSC standards. Following training/certification, they all are mentored and constantly updated with the latest tools and techniques.

All windshield replacements come with:  a no-leak guarantee and free rock-chip repair guarantee

Both are guaranteed for as long as you own the vehicle which covers everything from the glass, the moldings, the urethane, labor and everything associated with the installation.

Rock chip repairs are guaranteed against cracking so long as you own the vehicle.

Headlight restorations are guaranteed for 2 years.

Optic-Kleer only uses quality glass. We either use OEM factory glass or glass of equivalent quality.

Optic-Kleer does it all for you. We call your insurance company, do all the paperwork and are paid directly by your insurers. All you do is pay your insurance deductible directly to Optic-Kleer.

With few exceptions, rock-chip repairs are deductible free, meaning there is nothing to pay whatsoever.

Credit or Debit card, Cash or Insurance.

Since 1991, includes 5 Countries, 8 States and still growing!

Call us! Quite often we can cover areas outside of our franchisee’s territories.
Why not join us and help us fill the gap!

Occasionally, through no fault of the repair technician, the attempt to repair a windshield can result in the chip turning into a crack. This is due to stress in the windshield, for which we have no control over. In the very rare event that this occurs, Optic-Kleer will refund back to you the cost of the repair. If the repair was paid through your insurance, Optic-Kleer will make the refund back to your insurance company.

Of course! Optic-Kleer employs the latest technologies, ranging from fiber-line cut out tools to pre-vehicle inspections. Whatever type of vehicle, we treat it as if it belonged to us. Everything is done properly and let’s not forget, all our franchisees have ‘skin in the game’ and are controlled by a very tight franchise agreement designed to protect not only Optic-Kleer, but our amazing customers as well.

We want to reassure everyone, at this challenging time, that we are doing all we can to protect the health of our customers, employees and franchisees. As well as customer service, this is our top priority and will continue to remain so. 

What we are doing
    •    We are in constant contact with our employees and franchisees, updating them on the latest advice from the health authorities and ensuring that they are following the guidelines and keeping themselves and our customers safe.
    •    Our franchisees are cleaning their hands before and after completing all work.
    •    Our franchisees will wear new disposable gloves and dispose of them when they have finished repairing your windshield.  
    •    We are following social distancing measures to reduce interaction between the franchisee and customer.
    •    Our process is completely paperless, and you do not need to sign the franchisees mobile device as we will sign on your behalf, with your consent.
    •    There is no need to pay by cash as we have an online payment system.


What we ask of you
    •    If you, or anyone in your household, are self-isolating, you can still contact us and we will be happy to do your repairs once your self-isolation period has ended.
    •    If we are scheduled to do your repairs and you, or anyone in your household has a temperature or a cough, please let us know and we will rearrange your visit once the 14-day isolation period has safely ended.
    •    Please do not be offended when our technician does not shake your hand.
During these difficult and unsettling times, we want to cause as little disruption as possible, while ensuring the health and safety of our employees, franchisees, customers and society in general. Thank you for continuing to trust us to look after your vehicle and trusting us to take all necessary steps to reduce risk.

Many drivers assume that coverage for repairing their auto glass is automatically included in their insurance policy. This is usually the case for comprehensively covered policies and using your insurance to cover costs will only attract the deductible you had opted for.

Additionally, because auto glass claims do not count as an “at-fault” claim, the work we complete should have zero effect on your insurance premiums.

For your convenience, we also accept credit/debit card or cash payments, if you choose not to use your insurance company to pay for your repairs.

Not whatsoever, insurance companies view all auto glass work as no-fault claims.

Windscreen repairs through Optic-Rleer should not affect your no claims bonus. Optic-Kleer always strives to
repair your windscreen so you don’t have to have a replacement. I his saves you time and money.

If your insurance policy doesn’t cover glass damage, don’t worry – we can still help. Optic-Kleer® can repair your windscreen from just £48.00 + VAT depending on the severity of the damage – a fraction of the cost of replacement.

To make it as straightforward as possible, we can usually liaise directly with your insurer and manage the claim on your behalf. If you want to do it yourself we can guide you.
Yes, Optic-Kleer offers a lifetime windscreen repair guarantee on all of their repairs, for as long as you own your vehicle.
Optic-Kleer guarantees all of their windscreen repairs for as long as you own yur vehicle. lf you have issues with your repair or the service you have received, please contact our customer service department on 01205 311132.
Yes, at Optic-Klee we offer a lifetime windscreen repair guarantee on our products and craftsmanship. guaranteed for as long as you own your vehicle.
Most insurance policies include the cost of windscreen chip repairs as part of the premium. Ihis means that a repair will not cost you anything. However, some insurance policies may carry a small excess payment for a repair. If that is the case we will ensure you understand any costs before we carry out the windscreen repair so there will be no surprises. If your policy doesn’t provide cover for windscreen repairs, Optic-Kleer will provide you with a competitive quote to help you back on the road without breaking the bank!
Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and this website. The S at the end of HTTPS stands for ‘Secure. It means all communications between your browser and this website are encrypted.
Optic-Kleer accepts cash, cheques and all major credit cards.
Yes, definitely. If your insurance policy doesnt cover windscreen repairs or you dont want to go through your insurance company, we will provide you witha competitive quote to help you back on the road without breaking the bank!

All Optic-Kleer Franchisees undergo full certified training, both company and manufacture and work to AGSC standards. Following training/certification, they all are mentored and constantly updated with the latest tools and techniques.

All windshield replacements come with:  a no-leak guarantee and free rock-chip repair guarantee

Both are guaranteed for as long as you own the vehicle which covers everything from the glass, the moldings, the urethane, labor and everything associated with the installation.

Rock chip repairs are guaranteed against cracking so long as you own the vehicle.

Headlight restorations are guaranteed for 2 years.

Optic-Kleer only uses quality glass. We either use OEM factory glass or glass of equivalent quality.

Optic-Kleer does it all for you. We call your insurance company, do all the paperwork and are paid directly by your insurers. All you do is pay your insurance deductible directly to Optic-Kleer.

With few exceptions, rock-chip repairs are deductible free, meaning there is nothing to pay whatsoever.

Credit or Debit card, Cash or Insurance.

Since 1991, includes 5 Countries, 8 States and still growing!

Call us! Quite often we can cover areas outside of our franchisee’s territories.
Why not join us and help us fill the gap!

Occasionally, through no fault of the repair technician, the attempt to repair a windshield can result in the chip turning into a crack. This is due to stress in the windshield, for which we have no control over. In the very rare event that this occurs, Optic-Kleer will refund back to you the cost of the repair. If the repair was paid through your insurance, Optic-Kleer will make the refund back to your insurance company.

Very quickly! Unlike the big national company, we work on a much shorter lead time. Quite often the same day can be achieved or at latest the next day.

Of course! Optic-Kleer employs the latest technologies, ranging from fiber-line cut out tools to pre-vehicle inspections. Whatever type of vehicle, we treat it as if it belonged to us. Everything is done properly and let’s not forget, all our franchisees have ‘skin in the game’ and are controlled by a very tight franchise agreement designed to protect not only Optic-Kleer, but our amazing customers as well.

Yes, all Optic-Kleer repair technicians are fully trained to the Optic-Kleer standard, which means that they will offer you a professional repair and service. Optic-Kleer has always had very high standards since they have been repairing chipped windscreens since 1991.
All Optic-Kleer technicians are franchisees and have their own business. This means that they are all passionate about delivering the best possible service.
Optic-Kleer has been operating since 1991.
If you have any queries please contact Optic-Kleer’s customer service department from 9am until 5pm Monday to Friday on 01205 311132.
Apart from the much greater cost and time it takes to replace your windscreen, the factory seal on your windscreen can never be exactly duplicated with a windscreen replacement so you should always try to repair your windscreen first.
You can drive away immediately after having your windscreen repaired.
As a windscreen is crucial to a driver’s visibility, a damaged windscreen can be one of the causes of your car failing it’s MOT as the MOT takes into consideration the effect any damage may have on the driver’s visibility. Therefore, it is important to have your windscreen chip repaired before your MOT assessment.
No, you don’t need to wait with your vehicle. You can leave your keys with an Optic-Kleer repair technician and come back and collect your repaired vehicle and keys once you have finished your shopping.

A small chip in your windscreen might not seem like an issue, but if you ignore it and leave it untreated, the chip
can develop into a crack, in which case you will require a windscreen replacement. Ihis will be a hefty expense to
you it your insurance policy does not include windscreen cover.

Chips in windscreens are one of the most common types of damage to cars, and a major source of insurance
claims. Regardless of how many precautions you take, you cannot avoid windscreen chips occurring. Luckily,
what you can avoid is big expenses by ensuring that you have windscreen cover within your insurance policy.

Optic-Kleer can offer a mobile windscreen repair service in most areas if that is more convenient than coming to the retail location where your local Optic-Rleer technician is working.
Optic-Kleer has windscreen repair technicians all over the UK. Please follow this link to find out where and when an Optic-kleer technician can carry out a repair on your windscreen.

If you have a chip in your windscreen, we recommend having it fixed as soon as possible. A windscreen chip can
easily develop into a crack, meaning you willneed a windscreen replacement.

A damaged windscreen can cause your vehicle to fail an MOT, or reduce your visibility while driving.

A chip in a windscreen is repaired by cleaning and treating the damage with specially designed tools and resins. In the majority of cases, the chipped windscreen can be repaired by one of our highly trained technicians in around 20 minutes.
Windscreen repairs can usually be carried out in around 20 minutes.
An Optic-Kleer windscreen chip repair will usually take around 20 minutes to complete.
Please follow this link to find out where and when an Optic-Kleer repair technician can carry out a repair on your windscreen.

Occasionally, through no tault of the repair technician, the attempt to repair a windscreen can result in the chip
turning into a crack. This is due to stress in the windscreen, for which we have no control.
In the very rare event that this occurs, Optic-Kleer will refund back to you the cost of the repair. If the repair has
been carried out through your insurance, Optic-Kleer will make the refund back to your insurance company.

Please read Optic-Kleer’s lifetime windscreen repair guarantee for more details.

After completion of a successful repair, the chip should not crack further and the repair should pass an MOT. In the unlikely event that a crack develops, Optic-Kleer will refund back to you the cost of the repair. If the repair has been carried out through your insurance, Optic-Kleer will make the refund back to your insurance company. Please read Optic-Kleer’s lifetime windscreen repair guarantee for more details.

 

The following are the most common causes of chips in windscreens:

 

  • Road debris: On roads where there are loose stones, for example gravel roads and roads under construction, vehicles can dislodge these stones, which can hit your windscreen and cause a chip or crack. As speed will increase the impact of the stone on your windscreen, the faster you drive, the greater the risk.
  • Direct impact: Damage to your windscreen can be caused by minor road collisions or even a bird hitting your windscreen.
  • Changes in temperature: The change from hot to cold forces the glass in the windscreen to expand and contract, which over time can mean that chips can develop into cracks in the window screen. Also, having the heating turned up when it’s cold outside can increase the risk of stone chips developing into cracks.
  • Weather: Any severe weather, such as strong winds and thunderstorms, can dislodge a stone on the road which may hit your windscreen.

Optic-Kleer has windscreen repair technicians all over the UK. Please follow this link to find out where and when an Optic-kleer technician can carry out a repair on your windscreen

Unfortunately, as toughened glass is commonly used in side windows, they cannot be repaired and need to be replaced. This type of glass is designed to fracture into small pieces unlike a windscreen that will remain intact upon impact. 

Once an Optic-Kleer technician has repaired a chipped windscreen, the damaged area will not totally disappear. There will usually be a small mark left in the damaged area but you should expect an improvement in the cosmetic appearance of the damage.

A windscreen chip repair is used to prevent the damage getting worse and to restore the structural integrity of the vehicle.

Although the chip will not be invisible after the successful repair, you should expect an improvement in the cosmetic appearance of the repair and a slight blemish or imperfection where the impact occurred is normal. 

  • It WILL get worse – If you leave a chip in your windscreen, unfortunately it will get worse over time due to the vibration, bumps and pressure that pass through your car and its windscreen just in normal, everyday driving, because your windscreen forms part of the car’s structure.
  • Safety 1) – Day to day – Your windscreen provides up to 30% of the vehicle’s structural strength – any damage will reduce this strength.
  • Safety 2) – In an accident – Your vehicle relies on your windscreen in a couple of ways. The passenger airbag uses the windscreen for support, the roof uses the windscreen for support in the event of a rollover, and when your vehicle crumples up in an accident, the windscreen helps direct the energy of the impact around the passenger compartment – any damage puts all of these at risk.

Almostly certainly, althought it depends on the size of the chip in your windscreen and where it’s situated – see our guide on the windscreen repair page.

 

It only takes about 20 minutes so we can usually repair your windscreen while you shop.
It costs a lot less to carry out a repair to a damaged windscreen than to replace the windscreen. Even if your insurance company is accepting the cost of replacement you may need to pay an excess. There is alsoa major environmental benefit to repairing your windscreen rather than replacing it.

Usually not. If you have glass damage cover and we can repair the glass the work we carry out will usually be FREE* to you, paid for by your insurance company.

*Subject to insurance cover.

We want to reassure everyone, at this challenging time, that we are doing all we can to protect the health of our customers, employees and franchisees. As well as customer service, this is our top priority and will continue to remain so. 

What we are doing
    •    We are in constant contact with our employees and franchisees, updating them on the latest advice from the health authorities and ensuring that they are following the guidelines and keeping themselves and our customers safe.
    •    Our franchisees are cleaning their hands before and after completing all work.
    •    Our franchisees will wear new disposable gloves and dispose of them when they have finished repairing your windshield.  
    •    We are following social distancing measures to reduce interaction between the franchisee and customer.
    •    Our process is completely paperless, and you do not need to sign the franchisees mobile device as we will sign on your behalf, with your consent.
    •    There is no need to pay by cash as we have an online payment system.

 •    If you, or anyone in your household, are self-isolating, you can still contact us and we will be happy to do your repairs once your self-isolation period has ended.
    •    If we are scheduled to do your repairs and you, or anyone in your household has a temperature or a cough, please let us know and we will rearrange your visit once the 14-day isolation period has safely ended.
    •    Please do not be offended when our technician does not shake your hand.
During these difficult and unsettling times, we want to cause as little disruption as possible, while ensuring the health and safety of our employees, franchisees, customers and society in general. Thank you for continuing to trust us to look after your vehicle and trusting us to take all necessary steps to reduce risk.

Many drivers assume that coverage for repairing their auto glass is automatically included in their insurance policy. This is usually the case for comprehensively covered policies and using your insurance to cover costs will only attract the deductible you had opted for.

Additionally, because auto glass claims do not count as an “at-fault” claim, the work we complete should have zero effect on your insurance premiums.

For your convenience, we also accept credit/debit card or cash payments, if you choose not to use your insurance company to pay for your repairs.

Not whatsoever, insurance companies view all auto glass work as no-fault claims.

All Optic-Kleer Franchisees undergo full certified training, both company and manufacture and work to AGSC standards. Following training/certification, they all are mentored and constantly updated with the latest tools and techniques.

All windshield replacements come with:  a no-leak guarantee and free rock-chip repair guarantee

Both are guaranteed for as long as you own the vehicle which covers everything from the glass, the moldings, the urethane, labor and everything associated with the installation.

Rock chip repairs are guaranteed against cracking so long as you own the vehicle.

Headlight restorations are guaranteed for 2 years.

Optic-Kleer only uses quality glass. We either use OEM factory glass or glass of equivalent quality.

Optic-Kleer does it all for you. We call your insurance company, do all the paperwork and are paid directly by your insurers. All you do is pay your insurance deductible directly to Optic-Kleer.

With few exceptions, rock-chip repairs are deductible free, meaning there is nothing to pay whatsoever.

Credit or Debit card, Cash or Insurance.

Since 1991, includes 5 Countries, 8 States and still growing!

Call us! Quite often we can cover areas outside of our franchisee’s territories.
Why not join us and help us fill the gap!

Occasionally, through no fault of the repair technician, the attempt to repair a windshield can result in the chip turning into a crack. This is due to stress in the windshield, for which we have no control over. In the very rare event that this occurs, Optic-Kleer will refund back to you the cost of the repair. If the repair was paid through your insurance, Optic-Kleer will make the refund back to your insurance company.

Of course! Optic-Kleer employs the latest technologies, ranging from fiber-line cut out tools to pre-vehicle inspections. Whatever type of vehicle, we treat it as if it belonged to us. Everything is done properly and let’s not forget, all our franchisees have ‘skin in the game’ and are controlled by a very tight franchise agreement designed to protect not only Optic-Kleer, but our amazing customers as well.

We want to reassure everyone, at this challenging time, that we are doing all we can to protect the health of our customers, employees and franchisees. As well as customer service, this is our top priority and will continue to remain so. 

What we are doing
    •    We are in constant contact with our employees and franchisees, updating them on the latest advice from the health authorities and ensuring that they are following the guidelines and keeping themselves and our customers safe.
    •    Our franchisees are cleaning their hands before and after completing all work.
    •    Our franchisees will wear new disposable gloves and dispose of them when they have finished repairing your windshield.  
    •    We are following social distancing measures to reduce interaction between the franchisee and customer.
    •    Our process is completely paperless, and you do not need to sign the franchisees mobile device as we will sign on your behalf, with your consent.
    •    There is no need to pay by cash as we have an online payment system.


What we ask of you
    •    If you, or anyone in your household, are self-isolating, you can still contact us and we will be happy to do your repairs once your self-isolation period has ended.
    •    If we are scheduled to do your repairs and you, or anyone in your household has a temperature or a cough, please let us know and we will rearrange your visit once the 14-day isolation period has safely ended.
    •    Please do not be offended when our technician does not shake your hand.
During these difficult and unsettling times, we want to cause as little disruption as possible, while ensuring the health and safety of our employees, franchisees, customers and society in general. Thank you for continuing to trust us to look after your vehicle and trusting us to take all necessary steps to reduce risk.

Many drivers assume that coverage for repairing their auto glass is automatically included in their insurance policy. This is usually the case for comprehensively covered policies and using your insurance to cover costs will only attract the deductible you had opted for.

Additionally, because auto glass claims do not count as an “at-fault” claim, the work we complete should have zero effect on your insurance premiums.

For your convenience, we also accept credit/debit card or cash payments, if you choose not to use your insurance company to pay for your repairs.

Not whatsoever, insurance companies view all auto glass work as no-fault claims.

Windscreen repairs through Optic-Rleer should not affect your no claims bonus. Optic-Kleer always strives to
repair your windscreen so you don’t have to have a replacement. I his saves you time and money.

If your insurance policy doesn’t cover glass damage, don’t worry – we can still help. Optic-Kleer® can repair your windscreen from just £48.00 + VAT depending on the severity of the damage – a fraction of the cost of replacement.

To make it as straightforward as possible, we can usually liaise directly with your insurer and manage the claim on your behalf. If you want to do it yourself we can guide you.
Yes, Optic-Kleer offers a lifetime windscreen repair guarantee on all of their repairs, for as long as you own your vehicle.
Optic-Kleer guarantees all of their windscreen repairs for as long as you own yur vehicle. lf you have issues with your repair or the service you have received, please contact our customer service department on 01205 311132.
Yes, at Optic-Klee we offer a lifetime windscreen repair guarantee on our products and craftsmanship. guaranteed for as long as you own your vehicle.
Most insurance policies include the cost of windscreen chip repairs as part of the premium. Ihis means that a repair will not cost you anything. However, some insurance policies may carry a small excess payment for a repair. If that is the case we will ensure you understand any costs before we carry out the windscreen repair so there will be no surprises. If your policy doesn’t provide cover for windscreen repairs, Optic-Kleer will provide you with a competitive quote to help you back on the road without breaking the bank!
Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and this website. The S at the end of HTTPS stands for ‘Secure. It means all communications between your browser and this website are encrypted.
Optic-Kleer accepts cash, cheques and all major credit cards.
Yes, definitely. If your insurance policy doesnt cover windscreen repairs or you dont want to go through your insurance company, we will provide you witha competitive quote to help you back on the road without breaking the bank!

All Optic-Kleer Franchisees undergo full certified training, both company and manufacture and work to AGSC standards. Following training/certification, they all are mentored and constantly updated with the latest tools and techniques.

All windshield replacements come with:  a no-leak guarantee and free rock-chip repair guarantee

Both are guaranteed for as long as you own the vehicle which covers everything from the glass, the moldings, the urethane, labor and everything associated with the installation.

Rock chip repairs are guaranteed against cracking so long as you own the vehicle.

Headlight restorations are guaranteed for 2 years.

Optic-Kleer only uses quality glass. We either use OEM factory glass or glass of equivalent quality.

Optic-Kleer does it all for you. We call your insurance company, do all the paperwork and are paid directly by your insurers. All you do is pay your insurance deductible directly to Optic-Kleer.

With few exceptions, rock-chip repairs are deductible free, meaning there is nothing to pay whatsoever.

Credit or Debit card, Cash or Insurance.

Since 1991, includes 5 Countries, 8 States and still growing!

Call us! Quite often we can cover areas outside of our franchisee’s territories.
Why not join us and help us fill the gap!

Occasionally, through no fault of the repair technician, the attempt to repair a windshield can result in the chip turning into a crack. This is due to stress in the windshield, for which we have no control over. In the very rare event that this occurs, Optic-Kleer will refund back to you the cost of the repair. If the repair was paid through your insurance, Optic-Kleer will make the refund back to your insurance company.

Very quickly! Unlike the big national company, we work on a much shorter lead time. Quite often the same day can be achieved or at latest the next day.

Of course! Optic-Kleer employs the latest technologies, ranging from fiber-line cut out tools to pre-vehicle inspections. Whatever type of vehicle, we treat it as if it belonged to us. Everything is done properly and let’s not forget, all our franchisees have ‘skin in the game’ and are controlled by a very tight franchise agreement designed to protect not only Optic-Kleer, but our amazing customers as well.

Yes, all Optic-Kleer repair technicians are fully trained to the Optic-Kleer standard, which means that they will offer you a professional repair and service. Optic-Kleer has always had very high standards since they have been repairing chipped windscreens since 1991.
All Optic-Kleer technicians are franchisees and have their own business. This means that they are all passionate about delivering the best possible service.
Optic-Kleer has been operating since 1991.
If you have any queries please contact Optic-Kleer’s customer service department from 9am until 5pm Monday to Friday on 01205 311132.
Apart from the much greater cost and time it takes to replace your windscreen, the factory seal on your windscreen can never be exactly duplicated with a windscreen replacement so you should always try to repair your windscreen first.
You can drive away immediately after having your windscreen repaired.
As a windscreen is crucial to a driver’s visibility, a damaged windscreen can be one of the causes of your car failing it’s MOT as the MOT takes into consideration the effect any damage may have on the driver’s visibility. Therefore, it is important to have your windscreen chip repaired before your MOT assessment.
No, you don’t need to wait with your vehicle. You can leave your keys with an Optic-Kleer repair technician and come back and collect your repaired vehicle and keys once you have finished your shopping.

A small chip in your windscreen might not seem like an issue, but if you ignore it and leave it untreated, the chip
can develop into a crack, in which case you will require a windscreen replacement. Ihis will be a hefty expense to
you it your insurance policy does not include windscreen cover.

Chips in windscreens are one of the most common types of damage to cars, and a major source of insurance
claims. Regardless of how many precautions you take, you cannot avoid windscreen chips occurring. Luckily,
what you can avoid is big expenses by ensuring that you have windscreen cover within your insurance policy.

Optic-Kleer can offer a mobile windscreen repair service in most areas if that is more convenient than coming to the retail location where your local Optic-Rleer technician is working.
Optic-Kleer has windscreen repair technicians all over the UK. Please follow this link to find out where and when an Optic-kleer technician can carry out a repair on your windscreen.

If you have a chip in your windscreen, we recommend having it fixed as soon as possible. A windscreen chip can
easily develop into a crack, meaning you willneed a windscreen replacement.

A damaged windscreen can cause your vehicle to fail an MOT, or reduce your visibility while driving.

A chip in a windscreen is repaired by cleaning and treating the damage with specially designed tools and resins. In the majority of cases, the chipped windscreen can be repaired by one of our highly trained technicians in around 20 minutes.
Windscreen repairs can usually be carried out in around 20 minutes.
An Optic-Kleer windscreen chip repair will usually take around 20 minutes to complete.
Please follow this link to find out where and when an Optic-Kleer repair technician can carry out a repair on your windscreen.

Occasionally, through no tault of the repair technician, the attempt to repair a windscreen can result in the chip
turning into a crack. This is due to stress in the windscreen, for which we have no control.
In the very rare event that this occurs, Optic-Kleer will refund back to you the cost of the repair. If the repair has
been carried out through your insurance, Optic-Kleer will make the refund back to your insurance company.

Please read Optic-Kleer’s lifetime windscreen repair guarantee for more details.

After completion of a successful repair, the chip should not crack further and the repair should pass an MOT. In the unlikely event that a crack develops, Optic-Kleer will refund back to you the cost of the repair. If the repair has been carried out through your insurance, Optic-Kleer will make the refund back to your insurance company. Please read Optic-Kleer’s lifetime windscreen repair guarantee for more details.

 

The following are the most common causes of chips in windscreens:

 

  • Road debris: On roads where there are loose stones, for example gravel roads and roads under construction, vehicles can dislodge these stones, which can hit your windscreen and cause a chip or crack. As speed will increase the impact of the stone on your windscreen, the faster you drive, the greater the risk.
  • Direct impact: Damage to your windscreen can be caused by minor road collisions or even a bird hitting your windscreen.
  • Changes in temperature: The change from hot to cold forces the glass in the windscreen to expand and contract, which over time can mean that chips can develop into cracks in the window screen. Also, having the heating turned up when it’s cold outside can increase the risk of stone chips developing into cracks.
  • Weather: Any severe weather, such as strong winds and thunderstorms, can dislodge a stone on the road which may hit your windscreen.

Optic-Kleer has windscreen repair technicians all over the UK. Please follow this link to find out where and when an Optic-kleer technician can carry out a repair on your windscreen

Unfortunately, as toughened glass is commonly used in side windows, they cannot be repaired and need to be replaced. This type of glass is designed to fracture into small pieces unlike a windscreen that will remain intact upon impact. 

Once an Optic-Kleer technician has repaired a chipped windscreen, the damaged area will not totally disappear. There will usually be a small mark left in the damaged area but you should expect an improvement in the cosmetic appearance of the damage.

A windscreen chip repair is used to prevent the damage getting worse and to restore the structural integrity of the vehicle.

Although the chip will not be invisible after the successful repair, you should expect an improvement in the cosmetic appearance of the repair and a slight blemish or imperfection where the impact occurred is normal. 

  • It WILL get worse – If you leave a chip in your windscreen, unfortunately it will get worse over time due to the vibration, bumps and pressure that pass through your car and its windscreen just in normal, everyday driving, because your windscreen forms part of the car’s structure.
  • Safety 1) – Day to day – Your windscreen provides up to 30% of the vehicle’s structural strength – any damage will reduce this strength.
  • Safety 2) – In an accident – Your vehicle relies on your windscreen in a couple of ways. The passenger airbag uses the windscreen for support, the roof uses the windscreen for support in the event of a rollover, and when your vehicle crumples up in an accident, the windscreen helps direct the energy of the impact around the passenger compartment – any damage puts all of these at risk.

Almostly certainly, althought it depends on the size of the chip in your windscreen and where it’s situated – see our guide on the windscreen repair page.

 

It only takes about 20 minutes so we can usually repair your windscreen while you shop.
It costs a lot less to carry out a repair to a damaged windscreen than to replace the windscreen. Even if your insurance company is accepting the cost of replacement you may need to pay an excess. There is alsoa major environmental benefit to repairing your windscreen rather than replacing it.

Usually not. If you have glass damage cover and we can repair the glass the work we carry out will usually be FREE* to you, paid for by your insurance company.

*Subject to insurance cover.

Lifetime warranty

windshield repair location

Use Optic-Kleer for your windscreen repair

Reliable

Our trained operators repair your windscreen while you shop.

Great Value

Windscreen chip repair from as little as $48.00. Depending on who your insurer is we could repair your windscreen for FREE!

Convenient

Over 300 locations nationwide with a repair taking as little as 20 minutes to complete.

The initial investment amount varies. Kindly fill out the form to receive further details. Serious inquiries are appreciated.

To contact us directly:

Optic-Kleer

®

Your details will never be shared.

What is a franchise?

A franchise is starting your own business with fewer risks involved, while at the same time enjoying the support of a company, that has developed a method of doing business that works well and produces successful results.

Optic-Kleer has spent a considerable amount of time and effort refining the repair process and sales techniques and you will have the benefit of this experience.

The advantages of operating an Optic-Kleer franchise include the use of an established brand, shared advertising and marketing programs, group buying power, initial and on-going training, technical support and established ePos systems.

Contact Us

Your details will never be shared.